The StayZA.com Accommodation Directory submission service is provided under the terms and conditions of this agreement. StayZA.com reserves the right, in its sole discretion, to change, modify, add or remove all or part of this agreement at any time.

BY COMPLETING THE REGISTRATION FORM AND CLICKING THE “SUBMIT” BUTTON, YOU REPRESENT AND WARRANT THAT YOU ARE 18 YEARS OF AGE OR OLDER, THAT YOU AGREE TO PROVIDE TRUE, ACCURATE, CURRENT AND COMPLETE INFORMATION, AND THAT YOU AGREE TO BE BOUND BY THIS AGREEMENT.

Description of Service

The StayZA.com Accommodation Directory submission is a fee based service provided by StayZA.com in order to consider your business for inclusion in the StayZA.com Accommodation Directory. INCLUSION IS NOT GUARANTEED. Subject to the terms below if your business is accepted then your business’ continued inclusion will be subject to additional periodic review and to the applicable non-refundable recurring annual fee. By applying for inclusion in the StayZA.com Accommodation Directory, StayZA.com will consider and respond to your request for inclusion. In consideration of your payment, StayZA.com agrees that your information, and where applicable, your establishment, will be examined and considered for inclusion and that you will be responded to within five (5) business days from the date you submit your establishment, and pay appropriate fees, for consideration, excluding holidays and/or any delays due to problems processing your request.

For current fee’s and benefit structure for consideration of your listing submission, visit this page.

Criteria for Inclusion
In order to be listed in the StayZA.com Accommodation Directory, your establishment must be within South Africa and providing legitimate accommodation services to travellers.
Your establishment should fall within the following categories:

  • Bed and Breakfast
  • Guesthouse
  • Caravan
  • Camping Site
  • Hotel
  • Lodge
  • Self-catering

The above constitutes the minimum requirements for inclusion and StayZA.com may use additional factors in determining eligibility for inclusion.
NOTHING IN THIS AGREEMENT OBLIGATES STAYZA.COM TO LIST, LINK TO, OR ACCEPT YOUR BUSINESS ANYWHERE ON THE STAYZA.COM WEBSITE OR IN THE STAYZA.COM ACCOMMODATION DIRECTORY.

Selection and Inclusion of Businesses
StayZA.com reserves the right to decide whether, where and how a business is to be listed. If your listing is approved, StayZA.com reserves the right to list your business in any category or subcategory it deems appropriate in its sole discretion. StayZA.com reserves the right to edit titles and descriptions at any time and for any reason. The business name and contact information will remain accurate as submitted by the business owner.
StayZA.com will contact the applicant by email to notify them whether the business has been accepted or rejected for inclusion. If the business is rejected, StayZA.com will provide specific reasons for the rejection. The applicant may reapply through the email provided in the rejection notice once, for no additional fee, should they feel that the reasons for rejection have been corrected. Such request must be received within 30 days of the transmission of the rejection email by StayZA.com. The application will be reviewed again and the applicant will be notified of StayZA.com’s final decision regarding inclusion. If StayZA.com reaffirms the denial then no further appeals or submissions will be considered.

Removal from Inclusion and/or Termination of Service
StayZA.com may remove any business from inclusion, without warning and without refund of fees, for any of the following reasons:

  • Failure to pay recurring annual listing fees
  • Evidence of false or misleading information provided by the business owner
  • Multiple listings of the same business under differing names and/or URL’s
  • Evidence that the owner is no longer involved in the tourist accommodation industry
  • Evidence of business practices that could negatively impact the reputation, operations or good name of StayZA.com

If you wish to discontinue your listing in the StayZA.com Accommodation Directory, you must send notice via email to listing@stayza.com stating your wish to withdraw your listing from the StayZA.com Accommodation Directory . If you request that your listing be removed before the end of the year for which you have pre-paid the recurring annual fee, you agree that StayZA.com will not be required to refund any portion of that fee. The “end of the year” is understood to mean the 365 days from the date of inclusion as noted on the confirmation emailed to you at the time of your listing.

Applicant Privacy
StayZA.com maintains information about the Applicant, including, but not limited to the Applicant’s registration information. The Applicant agrees that StayZA.com may use such information for marketing or other promotional purposes. The Applicant agrees that StayZA.com may disclose such information in the good faith and belief that such action is necessary to comply with the law or legal process, to enforce this agreement or to protect the rights and interests of StayZA.com or others, provided that nothing in this agreement shall impose a duty on StayZA.com to make such disclosures. StayZA.com may contact the Applicant using the Applicant’s email address provided during the registration process or as updated by the applicant. Such email messages may contain opportunities or special offers from StayZA.com or its advertisers.

Indemnity

THE STAYZA.COM ACCOMMODATION DIRECTORY SERVICES ARE PROVIDED WITHOUT WARRANTIES OF ANY KIND, EXPRESSED OR IMPLIED. NOTHING IN THIS AGREEMENT, OR IN ANY COMMUNICATION OR DOCUMENTATION ABOUT THIS SERVICE, IS INTENDED TO EXPRESS OR IMPLY ANY WARRANTY THAT THIS SERVICE WILL BE UNINTERRUPTED, TIMELY, OR ERROR FREE, OR THAT ANY LISTING IN THE STAYZA.COM ACCOMMODATION DIRECTORY WILL PROVIDE BENEFITS BEYOND THE LISTING ITSELF.

StayZA.com, its owners and employees shall not be liable under any circumstances for any loss of business profits, goodwill, loss of use or data, interruption of business, or for any indirect, special, incidental or consequential damages of any character that result in any way from applicant’s use of, or inability to use this service. StayZA.com’s acceptance or rejection of a suggested business or StayZA.com’s continued listing of a business in the StayZA.com Accommodation Directory.
In no case, nor for any reason, shall StayZA.com’s liability to applicant exceed the amount actually paid by applicant to StayZA.com under this agreement

Communications
Any notices or communications under this agreement shall be by electronic mail and deemed delivered upon receipt to the party to whom the communication is directed. Communications or notices to StayZA.com should be addressed to listing@stayza.com. Communications or notices to the applicant will be addressed to the electronic mailing address provided at registration, or such other address (physical or email) that the applicant has provided to StayZA.com. It is the applicant’s responsibility to provide an accurate address and to notify StayZA.com of any changes.

Entire Agreement
This Agreement constitutes the entire agreement between the parties with respect to the Service and supersedes all previous proposals, both oral and written, representations, writings and all other communications between the parties with respect to such subject matter.

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